Frequently Asked Questions
How do I book a ride with Black Line Limo Service?
You can book by calling us at 206-825-1672, emailing badarneh82@gmail.com, or submitting a request through our website.
What types of vehicles are available?
Our fleet includes luxury SUVs and limousines, perfect for corporate travel, airport transfers, weddings, proms, and special events.
Do you offer airport pickup and drop-off service?
Yes. We provide reliable service to and from Cleveland Hopkins International Airport and surrounding private airports. Our chauffeurs track your flight to ensure on-time pickup.
How far in advance should I book?
We recommend booking at least 24–48 hours in advance to guarantee availability. However, we do our best to accommodate last-minute requests.
What is your cancellation policy?
- Cancellations made 24 hours in advance receive a full refund.
- Cancellations within 24 hours may be subject to a fee.
Do you charge waiting time?
Yes, waiting time may apply if your chauffeur must wait beyond the scheduled pickup time. Airport pickups include a grace period to allow for luggage and customs.
Can I make multiple stops during my ride?
Yes. Additional stops are available upon request and may incur extra charges depending on distance and time.
Is alcohol allowed in the vehicle?
Alcohol consumption is permitted only in limousines and where legally allowed. Passengers must be of legal drinking age (21+).
Do you provide child car seats?
Car seats are available upon request at the time of booking. Please let us know in advance to ensure availability.
How do I pay for my ride?
We accept major credit cards, debit cards, and cash. Payment is due at booking or upon service completion.